Our Policy – Course withdrawal and Refund of Fee

Our Policy - Course withdrawal and Refund of Fee

REFUND FOR WITHDRAWAL DUE TO NON-­DELIVERY OF COURSE:

  1. Subject to Force Majeure, a student shall be entitled to immediately withdraw from the Course by giving written notice to Edusphere College of Management and Technology (ECMT) of their intention to do because of one or more of the following circumstances: Edusphere College of Management and Technology (ECMT) will notify the Student within three (3) working days upon knowledge of any of the following:
  • ECMT does not commence the Course on the Course Commencement Date;
  • ECMT terminates the Course before the Course Commencement Date;
  • ECMT does not complete the Course by the Course Completion Date;
  • ECMT terminates the Course before the Course Completion Date;
  • ECMT has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by CPE; or
  1. The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.

If the Student withdraws from the Course for any reason other than those stated in Clause 2.1, ECMT will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D.

Where a Student withdraws from the Course due to other reasons, the following refund table shall apply:

% of [the amount of fees paid under Schedules B and C of student contract] If Student’s written notice of withdrawal is received
100% (“Maximum Refund”) More than [30] days before the Course Commencement Date
50% Before, but not more than [30] days before the Course Commencement Date
25% After, but not more than [15] days after the Course Commencement Date
0% More than [1] days after the Course Commencement Date

Non-tuition Fees – Refund Policy

Types of Fees Percentage of Refund
Course Application Fee Not refundable
Not refundable Not refundable as fee is imposed by the bank.
Continual Material Fee 75% - if the refund request is made 30 days or more before the intake date

50% - if the refund request is made 14 days or more but less than 30 days before the intake date

5% - if the refund is made less than 14 days before the intake date

0% - if made on the intake date itself
Continual Assessment Fee 75% - if the refund request is made 30 days or more before the intake date

50% - if the refund request is made 14 days or more but less than 30 days before the intake date

5% - if the refund is made less than 14 days before the intake date

0% - if made on the intake date itself
Examination Fee 75% - if the refund request is made 30 days or more before the intake date

50% - if the refund request is made 14 days or more but less than 30 days before the intake date

5% - if the refund is made less than 14 days before the intake date

0% - if made on the intake date itself
Student Membership Fee 75% - if the refund request is made 30 days or more before the intake date

50% - if the refund request is made 14 days or more but less than 30 days before the intake date

5% - if the refund is made less than 14 days before the intake date

0% - if made on the intake date itself
Insurance Fee Payable per academic year or per course, if applicable. NOT REFUNDABLE.

REFUND DURING COOLING-­OFF PERIOD

ECMT shall provide the Student with a cooling-­off period of seven (7) working days after the date that the Contract has been signed by both parties.

The Student will be refunded the highest percentage (stated in Schedule D) of the fees already paid if the Student submits a written notice of withdrawal to ECMT within the cooling-­off period, regardless of whether the Student has started the course or not.

FORCE MAJEURE

In the event that ECMT and the student shall be rendered unable to carry out the whole or any part of its obligations under the Student Contract for any reason beyond the control of that party, including but not limited to acts of God, force majeure, strikes, war, riot and any other causes of such nature, then the performance of the obligations hereunder of that party or all the parties as the case may be and as they are affected by such cause shall be excused during the continuance of any inability so caused, but such inability shall as far as possible be remedied with all reasonable despatch. For the avoidance of doubt, this shall not apply to cases where:

ECMT is declared to be insolvent and/or a winding-up order made or bankruptcy issued by the Singapore court against it; and

The relevant authority(ies) issue(s) an order to cease and/or terminate the operations of ECMT, or the happening of anything of a similar nature under the laws of Singapore.

NO DOUBLE CLAIM

If the Student and/or his/her parent/guardian receives any payment from ECMT or the Escrow Bank/Insurance Company due to a provision of the Student Contract or the Master Escrow Agreement/Master Insurance Agreement for any matter or damage, then the Student and his/her parent/guardian shall not be entitled to claim against ECMT or the Escrow Bank/Insurance Company* for the same payment for the same matter or damage due to any other provision in the Student Contract or the Master Escrow Agreement/Master Insurance Agreement.

ADDITIONAL INFORMATION

  • The laws of Singapore will apply to how the student contract will be read and to the rights the parties have under the student Contract.
  • If any part of the student Contract is not valid for any reason under the law of Singapore, this will not affect any other part of the student Contract.
  • If the Student and ECMT cannot settle a dispute using the way arranged by ECMT, the Student and ECMT may refer the dispute to the CPE Mediation-­Arbitration Scheme (www.ssg.gov.sg/cpe).
  • All information given by the Student to ECMT will not be given by ECMT to anyone else, unless the Student signs in writing that he agrees or unless ECMT is allowed to give the information by law.
  • Any agreement other than the student Contract is invalid if it is administered without the written permission of CPE. If there is any other agreement between the ECMT and the Student that is different from the terms in the student Contract, then the terms in the student Contract will apply.
  • If the Student or ECMT does not exercise or delay exercising any right granted by the student Contract, the Student and ECMT will still be able to exercise the same type of right under this Contract during the rest of the time the Contract continues.
  • If the student Contract is also signed or translated in any language other than English and there is a difference from the English language copy of this Contract, the English language copy will apply.